What makes Silver Burtnick Milan & Associates exceptional is not simply experience or the Sotheby’s name. It is the combination of deep Toronto knowledge, complementary expertise, sophisticated marketing, technology, personal service, and a genuinely team-based approach.
- Experience with perspective. Richard Silver brings decades of Toronto real estate experience, including service as Past President of the Toronto Real Estate Board and Director-at-Large of the Canadian Real Estate Association. Jim Burtnick adds more than 27 years of experience and a strong strategic and financial approach to buying and selling.
- A true team rather than a collection of individual agents. Richard Silver and Jim Burtnick lead a six-person team with Francesca Milan, Celia Alves, Jose Sanchez and Bill Johnston. The team’s stated philosophy is that each member brings different strengths and can step in to support another—so clients effectively have the resources of the entire group.
- Extraordinary knowledge of Toronto. The team doesn’t simply sell “Toronto real estate.” Its marketing and neighbourhood resources demonstrate an emphasis on understanding Toronto as a collection of distinct communities—from Downtown Toronto, Cabbagetown and Rosedale to Leslieville, the Annex, Midtown and beyond.
- Marketing that goes well beyond MLS®. Richard’s background in technology and digital marketing sets the team apart. The team’s approach combines traditional real estate expertise with digital marketing, content, technology, and increasingly AI to broaden property exposure.
- Renovation and design intelligence. Francesca Milan brings more than 15 years of experience along with hands-on experience as a renovator, investor, landlord and general contractor. That’s especially valuable when helping sellers decide where to invest before listing—or helping buyers spot potential that isn’t immediately obvious.
- Local expertise backed by global reach. Being part of Sotheby’s International Realty Canada gives the team access to an international luxury real estate network while retaining the hands-on service of a Toronto-based team. Your own site highlights Sotheby’s presence across 70+ countries and 1,000+ offices.
- Relationships rather than transactions. This may actually be the most important differentiator. The team’s public testimonials repeatedly mention professionalism, trust, sensitivity, organization and support—not simply sale prices. That supports positioning Silver Burtnick Milan as advisors who expect the relationship to continue well after closing.
“You don’t hire an agent. You engage a team.”
Silver Burtnick Milan & Associates combines decades of Toronto real estate experience with innovative marketing, technology, renovation and design knowledge, skilled negotiation and the international reach of Sotheby’s International Realty Canada.
But the real distinction is personal: the client remains at the centre of everything.
Richard Silver, Jim Burtnick, Francesca Milan, Celia Alves, Jose Sanchez and Bill Johnston each bring different experience and expertise to the table. When one person is representing you, the knowledge and resources of the entire team are behind you.
Deeply Toronto. Globally Connected. Personally Invested.
