Testimonials

Yazmin and Austin

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Yazmin and Austin

My partner Austin and I were in a long distance relationship for almost two years until he moved back home to Toronto. We were looking for the perfect place to start our new lives together. We’re very picky people and had a tough time trying to find something suitable for us, so we decided to contact Erin to help us find a place, she did not rest until she did! Usually apartment/ house hunting can be stressful for a lot of people, however, Erin made our transition very easy and did most of the heavy lifting when It came to locking down a place. Thank you Erin for helping us find our new home...forever grateful!

Jennifer and David Chiu

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Jennifer and David Chiu

Relocating from Toronto to Vancouver was an exciting new venture in our lives, but the thought of purchasing a home in a city we'd only ever vacationed in was a task best left for professionals! Working with Brenda and Jay helped us demystify the process. After meeting us and learning about our preferences and 'must-haves', they rightly suggested that we look to live on the north shore. They showed us a variety of homes ranging in price-points and location, and while they were quick to offer us the advantages of each property, they never once rushed us into making a purchase. Once we narrowed down our search to two exciting properties, we worked with Brenda and Jay to help us decide which one was best for us and our growing family. One year and a half later, we have happily settled into our new dream home on the west coast! Thank-you Brenda and Jay for your support in this process, and for stopping by from time to time to see how we are doing! We think of you as our neighbors and wish you the best of success in helping others achieve what we have!

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Chrystal Lewis and Goncalo Filipe

Our realtor Celia Alves was incredibly helpful, patient and thoughtful in the purchase of our first house. She is honest, reliable, personable and gave us quality advice. She always made herself available to us and got us information quickly. We were very happy with our experience at Silver Burtnick and will recommend them to our family and friends.

Liz Leedham

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Liz Leedham

Totally professional and a joy to deal with. Simply the best. Thanks again to all of you for your confidence inspiring approach to selling our home.

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Yannick and Shantelle Bisson

Jim and Richard gave our home, which they were selling for us, the same attention that we believe they would have given to their own homes if they were selling them. We felt like a priority, and we felt heard, every single step of the way. We had tried, unsuccessfully, to sell our home through another agency. They didn't have the reach to the right buyers in the way that Jim and Richard did. They plotted out the marketing strategy with a careful eye to all the details that made our custom built home stand out in the crowd, and got it sold fast, in not only a soft market, but an up and coming neighborhood. We're not planning on moving again any time soon, but if we were, we would work with these two dynamos again in a heartbeat! 

Kamal Diamond

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Kamal Diamond

I moved to BC approximately 8 years ago. I have on two occasions dealt with Jay Banks. Both times, I found Jay to be professional and informative. I would highly recommend Jay to anyone who is interested in buying or selling a property. There is no other realtor for me since I, on both previous dealings was able to walk away with much more than the listing price. Jay went above and beyond his duty. He figuratively held my hand through the entire process and Jay patiently answered all my questions. Thank you Jay for your patience, integrity and alacrity and look forward to doing some more business in the future…. Ever grateful.

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Dr. Tim Donaldson

Erin has been of fantastic help to me. As an overseas client she was prompt with communication and was able to source properties that matched my desired criteria within a short timeframe. The whole process was seamless, professional and it was a pleasure to deal with and finally meet. I would recommend her whole heartedly and will continue to do business with her myself as an investor.

Kristin Shimizu and Liam Harmon

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Kristin Shimizu and Liam Harmon

 When we finally made the decision to buy our first home, there were so many important choices to make. Finding the right realtor was essential. Our family has used Jay Banks in the past and highly recommended him. From our very first meeting with Jay, we knew it was the right fit. We felt very comfortable with Jay and could tell that he truly cared about helping us find the perfect home. It is truly remarkable how much knowledge Jay has and how thorough he was in walking us through each step. He was excellent at listening and observing our reactions as we looked at different places so he could have a strong understanding of what we were looking for. Anytime we needed to reach Jay or had any concerns, he was always available and happy to help. Buying our first home is the biggest decision we have had to make and we are very thankful to have had Jay there to guide us through it.

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Bob Hutchinson

I am happy to comment on the service we received from the Silver Burtnick team. It was a very positive experience both in terms of the process and the result. The team—with Richard Silver and Jim Burtnick leading and the direct contacts and Celia Alves looking after admin matters by email—was easy to deal with. They were responsive, provided what I considered to be realistic and practical advice and were pleasant to deal with. There were a few aspects of the transaction that required some tact and judgment on their part, and I thought they handled themselves very well. The result was an immediate sale (less than one day on the market) at asking price. A very good experience and I would recommend them to anyone who is looking for knowledgeable and professional assistance.

Betty Dunlop

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Betty Dunlop

I think Jay is great! He has the patience of Job. He listens. He’s very helpful and polite as well as easy to get along with. I highly recommend him to anybody who needs an excellent realtor.

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R. Wosnick

Selling a home can be tiring, but with the help of the Torontoism team we felt encouraged, supported and taken care of in the best possible way! Their expertise, responsiveness and excellent service made our experience thoroughly positive throughout -- we wouldn't hesitate to recommend them to anyone.

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Dominic Iandoli

James was very professional throughout this process and delivered on everything we discussed. I will highly recommend him to anyone looking to buy or sell, he is very experienced and truly surpassed expectations and for that I cannot thank him enough. I look forward to doing more business with you in the future. Thank you.

Nancee Helfert

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Nancee Helfert

I am a Real Estate sales representative of over 30 years and Richard is a great asset to our industry. He is scrupulously ethical, at all times a gentleman and during a difficult situation for me he always asked how things were. He has a delightful personality and rare charm. His success speaks for itself. Never have I heard anyone say anything but the best of him.

John Rowland and Cynthia Schadt

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John Rowland and Cynthia Schadt

On March 1st, 2014, John and I put an offer on a new townhouse. The offer was subject to the sale of our home, but we didn’t have a realtor. The sales manager said she would connect us with a realtor who she felt would complement our personality. This is how we met Jay. Jay listened to all of our concerns and his laid back demeanor built our confidence. We signed a contract to sell our home March 3rd. He showed our home by appointment only and gave us enough time to arrange to be out of the house 1.5 hours at a time which made it very convenient for us. We received an offer March 13th and the subjects were removed by March 28th. We can’t thank Jay enough for his hard work and dedication to selling our home. Thanks Jay!

William Assaff

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William Assaff

Richard Silver exceeded our expectations. Selling your home can be a stressful process. We've sold twice before and wish we'd known him then. Richard and his team of professionals exuded confidence, didn't miss a beat and had us at ease throughout the entire process. From the marketing and communication side, to the preparations and technicalities, everything was handled to such high standards.

I honestly wasn't looking forward to going through this process again, based on previous experiences. However, after meeting with Richard, we found our confidence and sailed through the whole experience. Sure, there may be some fine agents out there, but very few reach the height of Richard.

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Miriam Adams

Richard Silver can celebrate an exceptionally long and flourishing career in real estate. It was, in fact, he who negotiated the purchase of our first home way back in 1980. His skills, knowledge and communications abilities outweigh most others in the field. Richard is a compassionate and generous person who treated me with great respect through providing support, beyond-the-call, when guidance and advice were needed. He took the time to visit with me on several occasions to discuss and options and resolutions for a potential home purchase. His experience is deep and he is willing to share his expertise without reservation. I could not have managed the successful sale of my home and the purchase of my current residence without his detailed attention and generosity. I am forever grateful to Richard and his amazing team for their great work.

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Steve and Liz

Just a short note to thank you for all your efforts. It's fair to say we would not be in this enviable position without your help. We are officially adopting you as our good luck charm and we'll now expect you to come along whenever we buy lottery tickets. It's hard to believe all of this has happened in less than three weeks; you were just the task-master we needed. Take care

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Chris Bennett and Genevieve McKillop

We met Richard a number of times at open houses when we were looking for our first house in Cabbagetown and again when considering options to upsize later. Richard's professional, friendly approach and knowledge of the downtown area always impressed us. When we decided sell our Cabbagetown home, the only agent we called was Richard.

Our selling experience with Richard proved to be every bit as good as we expected it would be. Richard was professional, responsive, and brought in a team (photographers, stagers, etc.) to get our house ready within days of our decision to sell. Richard coordinated all aspects of the listing while we were out of town, and made the process completely painless. Richard's market knowledge was incredibly helpful and he provided very useful strategic advice.

After the first weekend open house we had an offer that we were happy with and our house was sold within a week of being listed.

Whether you are looking for an agent to sell your downtown home or are looking to buy in or around Cabbagetown, it does not get any better than Richard and we would gladly recommend him to anyone.

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Shari Amram

Working with Richard was a wonderful experience, his knowledge and unique familiarity with cabbagetown made selling my house easy and worry free. He was readily available, always friendly and we sold in less than a week. I look forward to working with Richard and his team in the future. I will happily refer him to everyone I know.

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Derek & Doug Vanstone / Mercer

Our first home! We are so excited - and we couldn't have done it without you. We never felt pressured or rushed, and your calm and professional advice was always there to back us up. Thank you for all of your help and for being so patient with us. You are the best!

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Sandra and Michael

I can't believe its really happened!! It seemed to go so incredibly quickly. One second I was falling through my attic floor and the next I was looking at a SOLD sign on my front lawn. And all thanks to you. You have no idea how great you were and are.

We greatly appreciated your calmness, intelligence and humour. We have been spreading the word about you since that night back in January you came to our little abode and sat down, had a drink and seemed to care far more about who we were as people rather than the selling of our house. We always knew that if we were going to sell that you were the guy.

I promise that if I ever know anyone who owns a 10 billion dollar house and wants to sell.....we'll send them to you.

Thank you so much.

David Smith

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David Smith

I've been working as a mortgage broker for over twenty years now, and Richard was one of the first agents I worked with. I'm delighted that over the years that relationship has never faltered. I'm now one of the most successful mortgage brokers in Toronto and he is one of the most successful agents. In all these years, I've never had a property he's sold no appraise for value, I've never had to second guess a closing, I've never had a deal not close. My only problem with Richard is that his clients don't come back. Not because they're unhappy: it's because they never move again!

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Justin and Jill

Richard Silver is a great real estate agent. We kind of inherited him - he was the agent on the house we were interested in buying. He made the process so much easier. He is knowledgeable about his markets and his clients and he provided lots of information on the neighbourhood and the house. He was honest and pleasant, and he never bugged us. We would recommend him to anyone buying or selling in Toronto.

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Don and Suzanne

Right House, Right Price, Right Location. We couldn't go wrong with Richard Silver. In about 20 years of house-buying and selling with him, we found him sympathetic, perceptive, and CALM -- especially when I was hyperventilating.

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Carl Orbach Q.C.

I have known Richard as one of his clients and as a lawyert who was actively involved in real eatate tranactions. I have found it very difficult to believe most salepersons as they have a terrible reputation for exaggeration and their primary interest is to get your signature. Richard is on the other hand a true professional, honest and and an expert who does not try and fool anyone and his word is his bond.I trust Richard's judgment and analysis and his dedication to completing a sale is extraordinary. He deserves his reputation as a top saleperson and i sincerely trust him.

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Judy and Ed

"Richard has bought and sold houses for me since 1982. I have found him to be totally reliable, trustworthy, a good advisor, and remarkably flexible, given our propensity to change our minds several times about our requirements. I would recommend him highly to anyone (and I have done so, many times)."

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Len Chapman

25 Years ago, when I was a brand new Realtor, my manager suggested I get to know Richard because he was way ahead of the curve in our business. Richard was kind enough to share his knowledge and show me his set up, which included a computer that tracked his clients, and produced an automated paper newsletter. Very cutting edge!

I still remember being wowed to see a printer that actually wrote on envelopes. My how far we’ve come…

I still consult with Richard and attend his courses a lifetime later. There’s always much to learn, and I love learning it from folks like Richard.

Len Chapman
Royal Lepage Your Community Realty

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Maurice

"I met Richard and bought a house from him. My years associated with Real Estate, as a teacher and professional, had not blessed me with the acquaintance of a Realtor as hardworking, straightforward, knowledgeable and honest as Richard. His depth of understanding of the fundamentals of Real Property values and transactions has cemented my faith in him and loyalty to him."

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Barry Lebow

I met Richard when he started as a Realtor at Martel R.E. on the Danforth. Over the decades I cannot begin to count the number of referrals he gave my firm to act as appraisers for his clientele. We have served numerous clients of RIchards and each has praised his abilities, his dedication and strong professional standards. He is one of my "go to" people when I need real estate advice, from the practical to the ethical. He is technically far ahead of the pack with his strong computer skills. I count Richard as one the finest real estate professionals I have ever known and as a delightful human being. Richard does not have customers or clients, he makes friends whom he serves well.

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Ruth & Jonathan Goba Shime

"We first met Richard in 2005 when we walked into an open house he was holding. We ended up buying the house through him and retaining him to sell our condominium. Due to some unusual circumstances (completely unrelated to Richard), the sale of the condo was quite difficult. Throughout the entire process and no matter how stressful the situation was for us, Richard was calm and reassuring and focused. The condo sold!

In 2008, we decided to move again and called Richard. We bought through him and then he listed our home for sale. Everyone commented on the extremely professional job he did with the listing - the pictures taken professionally, a stager hired - it was fantastic, and of course, our home sold quickly.

We will always use Richard as our agent and will always recommend him to anyone we know who is buying or selling a home! He is calm, knows the market extremely well, it is well connected, is well respected (deservedly), while always fun and nice to be around."

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Brad and Laura

"Richard and team bring a sense of calm and order with a thoughtful pre-sale process. They walked us through all the steps, arranged requisite pre-sale meetings, and listened to our desires with respect to timing, logistics and overall approach. Richard's accessibility and timely responses throughout the process were appreciated."

Jill

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Jill

"We feel it was our great good fortune to get to work with Sherille on the recent purchase of our home in Toronto. The Toronto real estate market is quite frenetic, but Sherille was focussed and professional and moved very quickly to make sure we gained access to the properties that fit our search parameters. We have no doubt that it was Sherille's negotiating skills that secured us our new home. In fact, the seller's told us so! And, she is just a lovely person in general, so it was a pleasure to spend time with her."

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Steve and Liz

 "Just a short note to thank you for all your efforts. It’s fair to say we would not be in this enviable position without your help. We are officially adopting you as our good luck charm and we’ll now expect you to come along whenever we buy lottery tickets. It’s hard to believe all of this has happened in less than three weeks; you were just the task-master we needed. Take care."

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Wendy White

"I always look forward to receiving your updates. I checked out what appears to be a revamped site today and am extremely impressed - you’ve done an excellent job. Major corporations should be this advanced. Loved the story about your family - I guess we all have one but many have no idea how to write well enough to describe it.

Anyway, thanks for being the real estate renaissance man - I’m happy that you have a lot of representation in my neighbourhood. I’ve introduced many people to your various listings because of receiving your updates in such a timely and sophisticated manner."

Maureen Shewchuk

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Maureen Shewchuk

During this past winter, we had decided to buy a house and Cabbagetown was the desired location. Since I knew you to be an active agent in this area, I figured that you probably had a web site. I would scan your web site every so often looking for new listings in Cabbagetown. Being able to conduct our preliminary search on the internet saved us a lot of time as with two hectic work schedules, we never would have been able to coordinate doing our legwork the old fashioned way. We were able to see right away from the photos posted on the web listing that this was a house that interested us. We saw the listing on a thursday and by the following monday evening the house was ours! Another benefit of the web listing for us was that we were able to have family and friends take a peek before we took possession.

Penny and Lawrence Talbot

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Penny and Lawrence Talbot

We first met Jay 26 years ago when we moved into the neighbourhood as renters. He introduced himself to us and we were thrilled with the results when we called on him to help us find a house to buy when the time came. 25 years, and countless friendly visits and conversations and calendars later, we called on him again to help us sell our house. As soon as I contacted him, he was there for us. With the market going crazy he gave great advice and seemed to work 24/7, making himself available whenever I needed to know something. The intensity of the process was offset by Jay’s calm and thoughtful presence. He definitely works for his client first and foremost, and we benefited greatly from his expertise.

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Brad H.

I have had the pleasure of working with the Silver Burtnick & Associates for over 3 1/2 years. I am constantly impressed with the quality of the service they provide their clients and their relentless passion for reinventing their service. Richard Silver travels extensively and is a sought after speaker for regional and international luxury real estate events. His passion to share his trade secrets is equal to his passion to learn form international best practices to deliver new and innovative services to the Silver Burtnick Team's clients locally and through the world. They are proud representatives of the Sotheby's International Realty Brand and consummate professionals. I am proud to know them and proud to work with them.

Gillian McCloskey

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Gillian McCloskey

It was an honour and pleasure for my sister and I to work with Richard Silver of Sotheby’s in the sale of our late mother’s heritage home We knew that he had been #1 in Cabbagetown for decades and truly a "legend". Right from the beginning, he assured us that he would do his utmost to get the best price for us in today's market, and he certainly delivered! I was so struck not only by his exemplary experience, expertise and reputation, but also by his sincerity, warmth and professionalism which continually shone through. He was always on top of it and somehow knew the right things to say in his prompt responses to our various enquiries. The offer process, a week after the house was listed on MLS, went so smoothly. I'm of the conviction that the very positive outcome could not have occurred without Richard - he is the best!

I'm very aware that it was a team effort at Sotheby's, and wish to express my appreciation to Tania Bettencourt and Celia Alves who dealt with the multiple tasks and details related to the house sale, and to Jim Burtnick who brought in the purchaser.

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Rob & Nick

We wanted to thank you and the rest of the team for all your help. Everyone has been so pleasant and professional that it made a stressful situation much less so. I was also very impressed with the quality of the marketing that went into selling our home.

All the best and hope to see you soon as well.

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Diane and Damian

 Thank you for all you have done to sell our house.

We now appreciate what a challenge it was to sell our heritage style house at the valued price. I applaud Sotheby's and Richard for adapting to the changes so we could incorporate all the new with the old and bring a successful closure to our heritage style house in a new Mandarin market.

Tracy, your finesse with dealing with this market with your personal insight and professionalism has set Sotheby's team apart from many of the other realtors in this competitive market. We trusted you and allowed you to guide us to our successful sale.

Thank you!

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Sandra and Michael

"I can’t believe its really happened!! It seemed to go so incredibly quickly. one second I was falling through my attic floor and the next I was looking at a SoLD sign on my front lawn. And all thanks to you. You have no idea how great you were and are. We greatly appreciated your calmness, intelligence and humour. We have been spreading the word about you since that night back in January you came to our little abode and sat down, had a drink and seemed to care far more about who we were as people rather than the selling of our house. We always knew that if we were going to sell that you were the guy. I promise that if I ever know anyone who owns a 10 billion dollar house and wants to sell.....we’ll send them to you. Thank you so much."

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Osman

I want to sincerely thank you both, and of course your team too, for the wonderful performance you have shown in both Marketing and Sales of our home.

You have been extremely helpful for us in presenting the house, assembling and disseminating the marketing material, making the necessary contacts with the prospective buyers and agents, following up, and finally bringing the deal to a successful and satisfactory contract.

We are very happy with the caliber and character of our buyer, and the fact that we have achieved our asking price which proved to be the right price.

Thank you,
Osman

Barbara and Ian Murray

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Barbara and Ian Murray

What can we say about Jay Banks other than he is absolutely wonderful. Jay Banks is a very thorough and conscientious gentleman. He did indeed start by listening to us and finding out what it was we were looking for. He is not an aggressive salesman as some can be but rather is very helpful. He made sure that we saw every property that we expressed interest in and let us make our own decisions. Jay was also very helpful when it came to the clearing out of our former property. He went so far as to personally take some of our things away for us. Business matters aside, Jay is also a very nice person who is easy to talk to and has a good sense of humour. Thank you, Jay!

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Yeti Agnew

The Torontoism Team helped me as an Estate Trustee selling a property in Cabbagetown. They made the experience as easy as it could be. They gave practical advice and great contacts to help me get the preparation for sale done right.With their help the house was clean and presentable for the public.

I particularly appreciated that they didn’t try to boost their commission by attempting to persuade me to have the estate invest in improving the house. Their advice as to valuation and pricing strategy was spot on and they were patient when I was agonizing during the offer process.

They supported me in turning down prices they believed were below the potential of the property, even when it meant another weekend of open house and hard work for them.
I wouldn’t hesitate to work with them in the future. I recommend them highly.

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Mark

"I listed my house with another agent in May, but it did not sell. I decided to take it off the market, do some renovations and re-list in September. I turned to Richard Silver because of his reputation for selling houses in Cabbagetown. Richard gave me expert and timely advice on reasonable renovations to make the house more attractive to buyers. It was clear that Richard had a detailed knowledge of market trends, right down to kitchen cupboards, backsplash and appliances. The renovations were completed in September, and Richard recommended an expert stager who transformed the house using a mix of my things and hers to bring out the charm and value in the house. The house was listed and sold on the same day and my renovation expenses were fully recouped. Richard is the King of Cabbagetown realtors. His experience and savvy were on display at every stage. My only regret is not turning to him first."

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Diane Chang

Professionalism, organized process, going beyond other realty companies in marketing both in print and on line. From the very first encounter I could tell they could get the job done to my satisfaction. I put my trust in them and allowed them to lead us to a successful sale. No pennies were pinched in their marketing and they gave 100%+ in effort.

Amazing team with Tracy An (who speaks Mandarin, but more importantly, was able to deal with all our potential buyers professionally and warmly), Richard Silver who added his expertise and connections, and Tanya who efficiently got all the tasks done in the blink of an eye. They have the whole process so well organized, you would have to wonder why you should settle for anything less than the best. Yes, this is a real client review!

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Garry and Deb

"Richard Silver - It is extremely important in selling a house to price it appropriately for the marketplace. Our home was a challenge to price as it is unique in our neighbourhood. Richard did a great job of finding the correct price, even going as far as bringing in some outside experts to validate the “right” selling price. As a result our home sold quickly and within the target range. We’re delighted."

"The Silver team - Dealing with the Silver team, in particular Tania, on the day to day activities required to sell a home was a delight. They are professional, attentive, responsive and seemingly work 24/7. They made the entire process much easier than it could have been."

"Great team and I would use them again in a heartbeat. Thanks."

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Maureen Consolati

Richard and Sherille did the impossible and made selling a house fun. The whole team was professional and reasuring in helping us to sell the home we have lived in for 46 years. They guided us through every step. The office team were good at scheduling the house showings giving us ample notice and making changes when it was inconvenient for us. If I had another house I would use them again.

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Marina Ahmic

I worked with Rizwan Malik on the sale of my Humber Bay (Etobicoke) Condo. Rizwan is a very well informed agent who always has his client's best interest in mind. I took his advice and ended up selling for almost 20% more than I originally thought my condo would sell for. Rizwan had great advice for how to stage a condo and absolutely negotiated on my behalf.
I would certainly recommend Rizwan Malik to anyone looking for a Real Estate Agent in the GTA!

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Jane Tran

We decided to enter the Toronto home buyer market for the 1st time and several of our friends had personally used Rizwan Malik so we decided to meet with him and see if would be a good fit as our real estate agent.

I cannot recommend Rizwan highly enough, he was attentive and very knowledgeable out the Toronto Market, he understood right away what we were looking for in our first home and help guide us away from poorly managed and renter buildings and less desirable builders. He was always our advocate, providing advice and information but never pressuring us into making a decision - I feel so lucky to have met and worked with Rizwan, he made the stressful process of purchasing a home, as smooth, effortless and entertaining as possible.

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Jane T & Andy W

We decided to enter the Toronto home buyer market for the 1st time and several of our friends had personally used Rizwan Malik so we decided to meet with him and see if would be a good fit as our real estate agent.

We cannot recommend Rizwan highly enough, he was attentive and very knowledgeable out the Toronto Market, he understood right away what we were looking for in our first home and help guide us away from poorly managed and renter buildings and less desirable builders. He was always our advocate, providing advice and information but never pressuring us into making a decision - we feel so lucky to have met and worked with Rizwan, he made the stressful process of purchasing a home, as smooth, effortless and entertaining as possible.

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Kyle J

Rizwan was a fantastic realtor for me. He went over and above most realtor duties and truly supported me during my first time home buying process. He assisted me in all aspects of my purchase from viewing properties, securing a great interest rate right from the beginning, finding a mortgage broker, and even came with me to the lawyer to help with any questions I might have or have not thought about asking.

He made the daunting task of a first time home purchase a lot easier and comfortable, while never pressuring me. I highly recommend him.

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Mason Li

 Moving to a new place can be scary sometimes, even more so if the destination is a new country of completely different culture, value and legal system. When I first came to Toronto, looking for an apartment seemed a mission impossible for me. I had no idea where to start. Then one of my friends who was once in my shoes and benefitted greatly from the service of Sotheby’s Realty recommended the agency to me. I went down there and met with Jim Burtnick and Eden Feldman. They were lifesavers. With great patience and consideration, they walked me through all the steps involved in purchasing real estate in Canada. They carefully listened to my preferences and offered me as many apartment choices as possible. Eventually, I found the apartment of my dream. I’m truly grateful for their services and I will definitely recommend Sotheby’s Realty if anyone asks me.

搬家从来不是一件容易的事,尤其是搬到一个有着不同文化,价值观,法律系统的国家。当我刚来多伦多的时候,完全靠自己自己买一套公寓听起来像是一个不可能完成的任务。我甚至都不知道从哪开始。然后我的一个朋友,他之前也和我一样手足无措直到他找到了Sotheby’s Realty,于是他把这家中介推荐给了我。在哪里我认识了Jim Burtnick 和 Eden Feldman。 他们对我真的帮助很大,他们详细给我解释在加拿大买公寓的每一个步骤。他们仔细的听取我的需求,给我展示尽可能多的楼盘选择。终于,我找到了最理想的公寓。我真的十分感谢Sotheby’s Realty。如果以后别人问我去找那家中介买房,我绝对会毫不犹豫的推荐Sotheby’s Realty,尤其是Jim和 Eden .

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John Crockett

 This letter is sent to you in appreciation for the successful sale of our home. Jim Burtnick presented himself in a professional calm manner, most knowledgeable and considerate of our needs. Thank you for your hard work, dedication and guidance through the negotiations. Sincerely we wish you all the success in the future. We are pleased to recommend Jim without hesitation.

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Stephanie Dimopoulos

I worked with Rizwan Malik on the sale of my condo where he exceeded my expectations and was always available when needed. He is warm, friendly and extremely professional. I highly recommend Rizwan and the Sotheby's team to assist you in your real estate needs.

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John Sedgwick

We recently sold our house in Toronto (while living in Montreal) with the help of Richard, Sherille, Tania and their team and it was a very positive experience. They are well-organized, very professional and were quick to connect us with excellent people (home inspector, house stager, painters, electricians, etc.) to handle all of the little details that go along with selling a house in a timely and cost effective manner. We would recommend Richard et al without hesitation.

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Tim Reid

I had excellent service selling my condo unit at 25 Scrivener Square in 2018.

Dan and Cathy Rawe

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Dan and Cathy Rawe

When it came time to sell my father’s Condo in Richmond, my first call was to Jay. Jay has been our Real Estate agent for over 14 years and also knew my father very well from when he lived in the ‘Monds’ of Richmond. We cannot say enough about Jay and his knowledge and art of making it seem easy in this sometimes scary real estate market. Sale was quick and close was quick, no stress and as usual a complete pleasure working with Jay.

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Paul Dibranou

If more than five stars were available I would award them . I found Jim to be a friendly,positive and professional representative. Could not have asked for a better Real Estate company or individuals to work with.On behalf of my sister and I....thank you for making this transaction as painless as possible...seeing that this house was in our family for over eighty years. Not easy leaving these memories behind.

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Kirsten Wong

Rizwan Malik helped me and my husband purchase our first home together. He is extremely knowledgeable, organized, and timely. His time was managed so well and his responses to messages were fairly quick - we felt like we were his only clients! He was also very personable and was able to negotiate with the sellers for our home. We would definitely recommend Rizwan to our friends and family!

Tom and Linda Taylor

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Tom and Linda Taylor

After having known Jay for more than 10 years, and having two real estate transactions with him under our belt, we knew that when Jay says: "I start by listening" he means it! Jay was invaluable (again) in helping us secure the new townhouse that we had had our hearts set on. He was right on top of the "intricacies" of negotiating a deal in this crazy market. Anyone looking for a top-notch realtor should give Jay Banks a call!!! Thanks Jay!!! 

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I.L.

This is a big thank you for selling my house. The whole process was easy thanks to your efforts, even though the market was uncertain, the property was not easy to price.

You remained calm through it all, and your professional manner, your well-measured and practical advice, were appreciated. I am very satisfied with the results.

All the best Jim. If I ever need a realtor again, it will be you.

Gordon Bishop

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Gordon Bishop

I first met Jay over 15 years ago when my boss at the time recommended Jay. I was looking to buy a condominium in Richmond. I had a large dog, which was a problem then, and limited funds. I found a fantastic condominium in the heart of Richmond, on a quiet street, across from a park, and in a beautifully maintained building. I was very impressed with Jay’s calm pleasant nature, and his knowledge. Even though I looked at a lot of places Jay was never impatient or rushed. Jay attended to every detail of my new home purchase and I felt confident that the purchase was all in good order. When it came time to sell my condo and buy a town house, Jay was my first choice to look after the sale and purchase. Since then Jay has been my agent for the purchase and sale of my townhouse in Langley, and the purchase and sale of my house in Langley. With Jay’s expertise I was able to sell my townhouse as prices were peaking and purchase a freehold house before the detached home sales peaked. Recently, I sold my house as I am moving out of the area. I was again impressed with the work that Jay put into this sale. He had researched and collected all permits and data regarding the house, he had all the answers and documents for the buyer ahead of time, which expedited the sale and created a relationship of good will with the buyer. Jay’s negotiating skills are impressive, as he not only has my respect but also the respect of the buyers’ and their agents. For over 15 years and the purchase and sale of three properties I have found Jay to be professional, ethical, and pleasant to work with. I believe that these qualities have been crucial in both my purchases and sales of properties.

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W.S.

We contacted Silver Burtnick looking for a rental home, and they put us in touch with Phil Taylor who was invaluable in finding us a place to lease on a very short deadline. He walked us through every aspect of the process and arranged meetings with our new landlords. We can't thank everyone enough for easing a very stressful time for us and would highly recommend Silver Burtnick & Associates for renters who might not know this service is available to them. Thanks!

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S.M.

"The Torontoism Team at Sotheby's Realty was there every step of the way, from meeting and advising me on how to get my place ready to sell, to producing and executing the best marketing campaign I have seen, to professional negotiations. They made the selling process as smooth as possible for me and my family. I would have no hesitation recommending them to buyers and sellers looking for professional, competent and honest services".

S.M.

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Alexandra & John

Working with Richard, Jim and the Torontoism team has been wonderful. They met the highest standards of client service and integrity throughout our search for the perfect family home in Toronto. We found our dream home because of them and we could not be happier. We would highly recommend them for your real estate needs. Thank you Richard and Jim!

Ed and Carol Cookhouse

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Ed and Carol Cookhouse

 After 32 years and raising 2 boys that have grown up and moved away to start their own lives, it become time for us to sell. There were many realtors knocking on the door but we knew there was only one man for the job – Jay Banks. Working with Jay on the sale of our home was a real pleasure and his professionalism was wonderful. At the time we decided to sell our home our niece was coming down from Prince George to move in with us so she could attend UBC, and we had booked a weekend away with our boys. Jay worked around our busy schedules and came up with a plan for an open house when we were away. We come back and Jay had multiple offers over the asking price. Our home sold over asking price in 7 days. I would highly recommend Jay Banks to be your realtor for knowledge, professionalism and attention to detail. Our lawyer also commented on Jay attention to detail because it makes her job go smoother.

Norma and Earle Bromley

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Norma and Earle Bromley

In 1993 Jay sold our home and found us a beautiful townhouse. Twenty-six years later, who but Jay is going to sell our house. My husband and I are elderly with no immediate family in B.C. Jay and Brenda became our confidantes. Jay promoted our home on the website and MLS, he organized showings within our time frame, he gave us honest advice so we could make our decisions. Above all he just listened. After the sale Brenda assisted us in organizing furniture donations, packers, movers, rubbish removal and professional cleaners to prepare the home for the new owner. We are truly grateful to Jay and Brenda for all their wonderful help.

Katie and Bev Willows

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Katie and Bev Willows

Jay Banks is an excellent realtor. We have used him to buy and sell two of our properties and would not hesitate to refer him to anyone looking to sell or purchase a home. He is very detail oriented and always committed to assisting us in a moment's notice when needed with creative solutions. We highly recommend Jay Banks! 

Dawne and Mark

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Dawne and Mark

We were leaving for a month vacation in Europe at the end of September, when a chance for us to relocate to North Vancouver was presented. We contacted Jay to list our house as Jay had put us into it 25 years earlier. We listed on Thursday before we flew on Friday and while we were away in Rome the first week Jay was able to bring us an offer which we accepted. Jay handled everything in our absence which allowed us to really enjoy and not worry about if the house would sell or not. We can’t thank Jay enough for his diligence throughout this process. Thanks again Jay.

Ralph and Monika

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Ralph and Monika

There are many Vancouver realtors.... But there is only 1 Jay Banks. That's why, as many of his clients can attest, Jay is #1 for us all. Jay is extremely detail oriented & fact based, which inspires consumer confidence. He is conscientious and goes beyond "due diligence". Jay is a realtor/ research analyst, with a great personality rolled into one. Jay's experience and market knowledge translates into success each and every time. One feels very confident when Jay is on the job!

John Kawchuk

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John Kawchuk

Jay, I wanted to take a moment to say “Thank You” for everything you have done in helping us find our current home. I can't say enough about Jay's professionalism, caring nature and easy going demeanor. He’s a personable, competent and confident realtor which my wife and I felt very comfortable with immediately. I have used Jay to purchase a home in 2003 and again in this year. Throughout the home buying process, Jay was extremely responsive and thoughtful in his recommendations to us. He was highly organized in showing homes within our time frames which was very important to us due to our very busy schedules. He has always given us his honest opinion, which helped us make informative decisions in the purchases. Jay was always there thru all aspects of the sale and even was available for questions once the sale completed. I highly recommend Jay if you are looking for a realtor to help buy or sell your home. Thanks again.

Justin and Lucero

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Justin and Lucero

This was our first transaction with Jay although my family has been with him for decades. We could not have been more impressed. My wife comes from over ten years of fine dining and I have over twenty years in sales/customer service. We rarely feel that we are actually being serviced. Real customer service seems to be a part of days gone by where we actually care about the people we share our business transactions and our lives with. We would tell you that Jay has set a new standard for us in attention to detail and customer service. He exceeded every expectation in the finite details of our sale. In fact without his care and understanding we are certain that our deal would have gone very differently. We had already moved to Toronto during the sale, he made it feel as though there was nothing left to chance. Jay, thank you for all that you do! 

Liane Shimizu

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Liane Shimizu

I had worked with Jay to find my first home, so I knew he would be my first choice for finding my second one. He made moving forward with finding my new home easy as he was able to accommodate me due to my hectic schedule and made sure I was well informed about any property I had interest in. He listened to what I wanted and was able to help me find the perfect home. Jay helped make the process simple with his expert knowledge and guidance.

Joey and Emelyn Tolentino

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Joey and Emelyn Tolentino

Seamless! Sold our home on Friday and bought the new house on the following Monday! Jay sold my mom's house in the "monds" so she recommended him when it was time for us to upgrade. He understood the emotional attachment my mom had to the house and he listened to her concerns. Mama liked that Jay did not push and let her go through the process of selling without making her feel pressured. When it came for us to upgrade, Jay walked us through the process and was very professional. We had many questions and he was thorough in answering all of them and explaining to us what we did not understand. I felt good that my questions were taken seriously. What we really liked about Jay is the personal service. When we bought our first home, we were assigned to "the assistant" so we were pleased when Jay dealt with us personally. He came over to our home to discuss business unlike our experience with an agent for our first home who asked us to go to her house and do business there! When we told Jay that we are very specific with the area we want to move to, he understood. Believe me, people looked at me funny when I told them the specific area I was interested in. I had specific boundaries but Jay understood. Location, location, location. Yes, we found the house we want, within three days of selling our home, in the right location, the right specifications and best of all, the right price! We just referred Jay to a friend of ours who wants to upgrade. That's how pleased we are with Jay and his services. Thank you Jay!

Bryce Gibney and Lynne Baker

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Bryce Gibney and Lynne Baker

We decided to sell our 24 year residence in Richmond quite suddenly, after seizing an opportunity in Victoria. Over the past dozen+ years we knew Jay and Brenda as neighbours, and as responsible community members. Their daily scheduled walk with their lovely German Shepherd passed our front door, and with that contact came friendly chats – nothing whatsoever to do with real estate! When we needed straight and realistic answers concerning our move, Jay was the logical choice. He was merciless in stating what we needed to do, and soon a 20' storage locker was overflowing. We heeded his advice on what was appropriate and he did talk us out of some unnecessary modifications – and we thank him for that. Our home was listed, with 4 offers on paper within about 72 hours. As we were closing a property on the other end, we went with Jay and Brenda's advice and completed our transaction. We liked their analytical approach, with no false expectations. Everything was concluded in a very thorough and professional manner, and we remarked numerous times that we just wished we had Jay watching out for our best interests on the Victoria side of the water! We can, without any hesitation, recommend this team for the kind of old fashioned real estate service when the agent actually listened to the client without simply resorting to a spread sheet of recent transactions. They brought the concept of service right back into the equation. Thank you, Jay and Brenda!

Paul and Cathie Garnett

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Paul and Cathie Garnett

This is the second time we have used the services provided by Jay Banks and Brenda Kinnear. We have found them both to be professional, conscientious, well informed, and extremely easy to work with. The sale of our family home unfortunately had some "challenges", which prolonged the sale even in this hot market. However, they never let us become disheartened and with patience and perseverance they finally "found our buyer". We have and certainly will continue to recommend their services to others. Thanks ever so much Jay and Brenda!

Viena Wroblewska

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Viena Wroblewska

After trying to sell my home, unsuccessfully, for two years, I decided to hire Jay Banks. He had come to my door several times over a few months and I was so impressed with his gentle persistence that I thought he may be just as determined in selling my home as he was selling his services. I was right. It took a while but Jay did sell our home. And then the fun began. We started shopping for a new place to move into. What impressed me the most was that Jay was the voice of reason that I needed when looking for the ideal place for my son, our four-legged companion and myself. Rather than rush me into a quick purchase, he ensured that I was aware of any caveats associated with the properties I was looking at. He was by far the most thorough, ethical and trustworthy real estate agent that I have ever worked with. As I move into our beautiful new townhouse next week, I thank Jay for his stellar professionalism!

Wendy and Greg Andrews

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Wendy and Greg Andrews

Jay was a steady, calm yet proactive representative throughout our selling and buying process. We felt confident about his experienced advice and were appreciative of his sense of humour in our times of stress. We are thankful for all of the help and time he gave us. Thanks Jay!

Sheila and John Vataiki

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Sheila and John Vataiki

 We were trying to decide whether or not to try to take advantage of this crazy market by selling our home and moving to a new one in order to improve our circumstances in preparation for retirement. In order to do so, we knew what we needed to accomplish financially both by selling our present home and acquiring a new home. We originally met Jay a few years ago when he sold our neighbor's home. For reasons that made sense at the time we listed with 2 different agents (not Jay) who were both unsuccessful in selling our home for a price we were comfortable with despite the fact Jay, who had several listings in the neighborhood, seemed to be selling them. We finally took our home off the market. In the ensuing years we noticed noticed other homes in the neighborhood selling and noticed Jay's name attached to most of the sales. When we decided to try again, we immediately thought of Jay as someone with a track record of success.

Right from the first telephone conversation, where Jay remembered the details of the brief conversation we had with him 5 years ago we knew we had made the right choice to call him. He knew our neighborhood very well and in fact had sold many of the homes on our street. He is very genuine and approachable and not at all pushy. We were very impressed. We had been told by previous realtors our property was undesirable to the typical buyers in our market so were aware there might be some difficulties selling. Jay was undaunted by this.

We were in a position where we did not have to sell and would not sell if the numbers did not make sense. Jay was respectful and understanding of that fact. We told him what our financial expectations were and asked him to tell us if he could accomplish that. Jay was very forthright, discussing with us the various considerations in the market in our neighborhood specific to our property, and was completely conversant with what needed to happen in this volatile, unpredictable market in order to accomplish our goals.

We were particularly impressed when he did not commit immediately to trying to sell our property. Instead, he committed to researching the market factors specific to our situation prior to committing to being able to achieve a price consistent with our financial goals. Having had the experience in the past where a realtor listed the property for the price we wanted, then being pressured by them to drop the price again and again, we were impressed that he did not appear to be willing to do that. He soon came back to us telling us he believed we could achieve what we needed to make this work. He met with us to discuss the price we felt comfortable listing the home at. He did not try to push us into accepting a number lower than what we were comfortable with. He explained the current market and the unpredictability therein. He had done his homework based upon his knowledge and expertise, and in consideration of the factors we had shared with him that were essential to us embarking upon this course, and he recommended a number he felt was realistic, and which we were comfortable with.

Within 2 weeks, we had an offer which we negotiated on and ultimately accepted. Jay was there to guide and advise us through the process of reviewing the offer. He made sure we understood the "subjects" and gave us very good advice through the "offer/counter offer" process. He did not pressure to accept the first offer. He thoroughly analysed the offer and gave us expert advice on how to prepare our counter offer not only regarding price, but in regard to subjects and closing details. He thought of things we would not have known to consider. Suddenly, more quickly than we could have imagined, our home was sold for what we had hoped for, and we were in the thrilling/terrifying position of having to purchase a new home.

Because of the crazy way the market was escalating in our target area, we knew we needed to act quickly. In fact, even though we had researched and discussed with Jay prices in our target area prior to listing and selling our home, suddenly the market in our target area for the type of home we were seeking to purchase began to escalate even faster. Jay made himself completely available to us throughout, in person, by email and telephone. He made us purchasing a new home as quickly as possible a priority knowing the market pressures we were facing, and that our budget for the type of home and location we were targeting was going to be challenging. He made himself available anytime we wanted to go looking at homes whether open houses or booked viewing appointments. He made us aware of the need to move quickly, and supported us to do so. At each viewing he gave us sound advice about the homes we were looking at and often pointed out things we had not thought of that would have over time become issues.

We found ourselves in a situation which, without Jay, would have been frightening. We had purchased our first townhome in 1997 and "traded up" to a detached home in 2001. We were used to a scenario where you made an offer based upon comparable recent sales in the neighborhood, negotiated back and forth, and eventually agreed upon a price. Instead, we found ourselves in a situation where properties were being sold in bidding wars with multiple offers and going for significantly over the asking price. Frankly, without Jay "at the rudder" we would have been lost at sea and likely priced out of the market before we could even catch our breath.

Jay guided us with quiet confidence. He explained to us what we needed to do to be in the best possible position when offering and supported us to "do our homework" to get the necessary infrastructure in place. He understands the market, even this whirlwind we are currently in, and the challenges we were facing as a result, and made sure we were able to be competitive. He knew we needed to find a home in a short window to be able to achieve our goals before the market out paced our budget and he made us finding a new home his priority. He remained calm throughout, and did not allow us to panic or make decisions we would have later regretted just to get any house to get back into the market. He made sure we were constantly updated as to the current homes available in our target area and helped us to understand how to expand our "criteria" to capture homes that actually met our needs though the descriptors on the MLS listing may not appear to reflect that.

When we found the home we finally purchased, it had only been on the market 1 day. Jay made sure we saw the listing and made himself available for us to go see it right away. On the MLS listing, it did not look like it ticked all the boxes but Jay secondary to his experience in viewing hundreds of listings and homes, knew the descriptors might be hiding the fact the home actually had the potential to be a home that would "tick all the boxes". Based upon the "education" Jay had been providing John and I throughout the process, I knew he was correct that we should see the home. We were going to wait until the next day, but when Jay called to arrange the viewing there were already 2 other viewings arranged. Knowing the nature of the market, he accurately assessed the situation and got back to me immediately and we arranged to see it right away.

As soon as we saw the home we knew it was the one. Even at our viewing Jay had begun the process of preparing for negotiation with the sellers agent gleaning important information to enable us to make a successful offer. We offered immediately, but were in a bidding war with 2 other potential buyers. Jay's knowledge and experience were pivotal to this situation. He was able to understand the situation we were in, kept our financial goals and families needs in sight at all times, and advised us how much and how to offer to be competitive and ultimately successful. When writing up the offer, his skills were evident in the thorough comprehensive way in which the offer was structured, Even though this purchase occurred in less than 48 hours from start to finish, Jay had made sure he was completely conversant with all relavent documents and local rules and regulations, and was able to write an offer in such a way that was ultimately what led us to be the successful buyers.

We are forever grateful to Jay. We have no doubt that without him, we would not have been able to achieve either the timely sale of our property for the price we wanted/needed, nor the purchase of our dreamhome. We have no hesitation in recommending him.

Yi and Lie

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Yi and Lie

We connected with Jay Banks through Linkedin just before we moved back here from California 3 years ago. After 2 years of getting familiar with Vancouver we decided to hunt for our home. The first thing we needed to find was an agent and of course the first person we thought of was Jay. As an artist, first impression, through Jay's profile photo in LinkedIn, was of a very reliable person. Later it proved our sixth sense. Engaging Jay as our agent was a blessing. There was a comfort zone with his personality and professional style that made our entire purchasing experience pleasant. His quick response and patience is second to none. We are pleased that after nearly one year of hunting, finally we found our ideal townhouse in a great neighbourhood in Lynn Valley. We would highly recommend Jay. Thank you again, Jay.

Collin and Kim McArthur

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Collin and Kim McArthur

Thank you Jay for the hard work! And helping to make it all go smooth! We're super excited to get into our home.

Sue and Ryan Bryde

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Sue and Ryan Bryde

Jay was recommended to us and we will most certainly recommend him to others... As much as we loved calling Steveston our home for eight years, Vancouver seemed to be calling us back. Jay showed us several houses that met our description, but once we found the perfect home in Vancouver's South Hill neighbourhood, there was no looking back; all we needed to do was sell our condo! As first-time sellers, we weren't sure what to expect in today's market. Thanks to Jay's hard work, within six weeks we had an offer we accepted. Jay truly had our best interests in mind throughout the entire process.

Sarah Guo and Mark Mathews

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Sarah Guo and Mark Mathews

Jay made our first-time home buying experience very smooth. From the beginning, he was honest with us about the lay of the land and what we can expect in terms of competition in the market. Jay quickly understood what our needs were and offered sound advice in order to ensure that our offers were competitive without being overzealous. Overall, his professionalism and warmth made the process of finding a perfect much less stressful than it could have been without him. Jay is hardworking, honest, punctual and delivers on all the promises he makes. He makes himself readily available to clients with his extremely fast response times to inquiries, showing that he is a true professional in his industry with a firm commitment to client satisfaction. Jay kept us well informed on new listings in the market, and helped alleviate any concerns we had throughout the property search process. We felt Jay’s dedication to his clients when he caught issues that could have left us personally liable to some red flags with a unit we were looking at. For this reason alone, we are extremely grateful for the opportunity to have Jay represent us. A family member has worked with him in the past, and for good reason: His professionalism and courtesy make him an easy choice to our family and friends looking to buy (or sell) a property. Thank you so much for all of your help!! Cheers!

Philip Edwards

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Philip Edwards

Richard took care of every detail without fuss or complication. I got a quick sale which set a new record for the building – despite my unit being north facing, and on a lower floor. I was very pleased. Five stars! 

Shirley Porter

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Shirley Porter

I am thrilled to be able to recommend Silver Burtnick & Associates. They are very knowledgable and highly responsive. 5 stars all the way!

Alexandra Martin

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Alexandra Martin

Working with Richard, Jim and the Torontoism team has been wonderful. They met the highest standards of client service and integrity throughout our search for the perfect family home in Toronto. We found our dream home because of them and we could not be happier. We would highly recommend them for your real estate needs. Thank you Richard and Jim!

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